Privacy Policy

This Privacy Policy describes how V Filing (“V Filing”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects personal information provided by individuals and entities who visit our website at www.vfiling.in, contact us directly, or engage us for legal and compliance services. By accessing our website or engaging our services, you acknowledge that you have read and understood this Policy.

1. Identity of the Data Controller

The data controller responsible for personal information processed under this Policy is:

V Filing
Mumbai, Maharashtra, India
Email: business@vfiling.in
Phone: +91 72084 65999
Website: www.vfiling.in

2. Scope of This Policy

This Policy applies to:

• Visitors to our website at www.vfiling.in, including any subdomains or linked pages operated by us.
• Prospective clients who submit enquiries through our website, WhatsApp, telephone, or email.
• Existing clients who engage V Filing for legal, compliance, secretarial, or advisory services.
• Representatives, directors, and authorised contacts of corporate entities that engage our services.
• Any individual whose personal information is submitted to us in connection with a service mandate.

3. Information We Collect

3.1 Identity and Contact Information

We collect your full name, residential or business address, email address, telephone number, and nationality.

3.2 Government-Issued Identification

For regulatory filings with MCA, GSTN, ROC, and UAE authorities, we collect government-issued identification including PAN cards, Aadhaar cards, passports, and driver's licences as required.

3.3 Financial and Corporate Information

We collect shareholding patterns, directorship details, financial statements, and bank account details where required for specific filings.

3.4 Communication Records

We retain records of communications between you and our team for service delivery, quality assurance, and record-keeping.

3.5 Website Usage Data

When you visit our website, we may collect technical data including IP address, browser type, device information, and pages visited through standard server logs.

4. Legal Basis for Processing

We process personal information on the following grounds: contractual necessity, legal obligation under applicable Indian and UAE law, and legitimate interests for maintaining client records and conducting due diligence.

5. How We Use Your Information

• To deliver the legal, compliance, secretarial, and advisory services you have engaged us for.
• To communicate with you regarding your engagement, including status updates and document requests.
• To verify your identity and conduct appropriate due diligence.
• To maintain accurate records of our professional engagements.
• To respond to enquiries submitted through our website, WhatsApp, or email.
• To comply with legal and regulatory obligations.
• To improve our services through aggregated, anonymised usage data.

6. Disclosure of Your Information

V Filing does not sell, rent, or trade personal information to any third party for commercial purposes. We may disclose your information to:

• Government and regulatory authorities — for filing submissions on your behalf (MCA21, GSTN, Income Tax, UAE government portals).
• Professional associates — external advocates, auditors, or notaries on a need-to-know basis.
• Technology service providers — for cloud storage, communication platforms, and hosting, under contractual confidentiality obligations.
• Legal requirements — where required by law or court order.

7. Data Retention

• Client files and engagement records: minimum 8 years following the conclusion of the engagement.
• Government filing records: periods prescribed by applicable statute.
• Website usage data and prospective client enquiries: not exceeding 6 months if no engagement proceeds.
• Communications with existing clients: duration of engagement plus 8 years.

8. Data Security

We implement appropriate technical and organisational measures including access controls, encrypted communication channels, and password-protected document storage with role-based access. No method of electronic transmission is entirely secure — we cannot guarantee absolute security of internet-transmitted information. In the event of a breach likely to affect your rights, we will notify you in accordance with applicable law.

9. Your Rights

Subject to applicable law, you have the right of access, correction, erasure, restriction, data portability, objection, and withdrawal of consent. To exercise any right, contact us at business@vfiling.in. We will respond within 30 days.

10. Cookies and Website Tracking

Our website may use strictly necessary cookies, analytics cookies (aggregated and anonymised), and preference cookies. We do not use cookies for targeted advertising. You may configure your browser to refuse non-essential cookies.

11. Cross-Border Data Transfers

In connection with our UAE services practice, personal information may be transferred to and processed in the United Arab Emirates solely for fulfilling regulatory obligations on behalf of clients who have engaged our UAE services.

12. Third-Party Links

Our website may contain links to external websites and government portals. V Filing is not responsible for the privacy practices of such external sites.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Where changes are material, we will notify existing clients by email and update the effective date. The current version is always available at www.vfiling.in/privacy-policy.

14. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act 2000 and applicable successor legislation. Disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

15. Contact and Grievance Redressal

For all privacy-related queries, requests, or complaints:

Grievance Officer — V Filing
Email: business@vfiling.in
Phone: +91 72084 65999
Response Time: Within 48 hours
Resolution Target: Within 30 days